5-reasons-why-the-customer-is-not-always-right

5 reasons why the customer is not always right

  The customer is always right – Gordon Selfridge   Gordon Selfridge’s quote bores in the mind of thousands, if not millions around the world. His quote entails that entrepreneurs should slave away and place customers on a pedestal, regardless of the situation. Although this quote was uttered during the drought of customer service (1909), …

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